Política de envío

Shipping Policy – Libélula Jewelry 

Processing Time
    •    All orders are processed within 5 business days.
    •    Orders are not shipped on weekends or holidays.

Shipping Methods & Delivery Times
    •    Standard Shipping (3-7 business days) 
    •    Expedited Shipping (1-3 business days) 
    •    International Shipping: 7-21 business days (varies by destination) 

Shipping Costs
    •    Shipping costs are calculated at checkout.
    •    Free standard shipping on orders over $100 

Order Tracking
    •    Once your order ships, you’ll receive a tracking number via email.
    •    Track your order anytime for updates.

Lost or Delayed Packages
    •    If your package is lost or significantly delayed, please contact us at libelula.jwlry@gmail.com.
    •    We’ll help locate your order or arrange a replacement.

Customs & Duties (International Orders)
    •    Customers are responsible for customs fees, taxes, or import duties.
    •    Shipping times may vary depending on local customs.

Changes or Cancellations
    •    Orders can be changed or canceled within 12 hours of purchase.
    •    After processing, we cannot guarantee changes or cancellations.

Contact Us
    •    Questions? Reach out at libelula.jwlry@gmail.com. We’re happy to help!